Design Notes

Games & Network Fixed!

Posted by on 18 comments

Forgot to feed the server hamsters?

On my way to the lab Monday morning, I made a tweet about making it "BEST DAY EVER". So naturally the entire game network went kaboom in what can only be described as the most catastrophic disaster in the past several years. Which, looking back... we have had a surprisingly good track record of "up time". So what happened? We had a serious problem with this server, the www.Artix.com one. Our ISP took it offline to help us resolve the issue and... /facepalms.... also accidentally moved some of our other critical servers onto the wrong network. The servers that were moved had no idea where they were, and explained as plainly as I can... screamed. (If a server in the middle of a forest screams, will anyone hear it?) The screaming triggered all sorts of problems and got the servers put on the naughty lists. Meanwhile, back on our network, all of our web pages desperately tried to contact those missing servers. Not getting replies, the web pages posted the error message "Web Server too Busy."  Now, anyone with network knowledge is going to say, "HEY! That is not even remotely accurate" to which I reply... "Um, close enough!" Thus not needing to write a novels worth of text explaining our network infrastructure, firewalls, port forwarding, and content management system. So, what do you do when you are still at the lab at 11PM up against even more server problems on the "BEST DAY EVER?" Two words. "Battle On."

P.S. If you have a AQWorlds Membership, we will be extending it by 1 day to make up for the downtime. Thank you for your patience and understanding!

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YamiKakyuu
YamiKakyuu: I think servers screaming would sound a lot like the sound Ringwraths make. Glad everything is back up!
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Xerxes
Xerxes: I thought you were finally making that one main site.
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Lothalis
Lothalis: Firsly, I assume a screaming server sounds like this: https://www.youtube.com/watch?v=svmYyeRY11o Secondly
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Lothalis
Lothalis: Seems like everything was put back where it belongs, having your entire network crash in a day and being able to put it back properly in a singe day makes it "The Best Day EVER!"
Gjappy
Gjappy: Poor servers, did they get rescued? :p
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DaiTigris
DaiTigris: Oh good dear those poor severs! XD
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DaiTigris
DaiTigris: Not forgetting poor Artix and anyone who had to figure this one out. I hope you everyone over there is having a better day today.
DaiTigris
DaiTigris: As well as Artix and those who had to sort this problem out. I really hope all of you are having a much better day today.
Eonaleth
Eonaleth: It's okay that the servers went down because in the absence of the games I got some serious work done. While I'm not happy the games were down it gave me a chance to relax as well so thank you and hopefully won't happen again.
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Aurae
Aurae: There there, it's okay now... *give server hamsters treats* Right?
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Kodix 101
Kodix 101: Poor servers... They should Battle On!
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Fife M
Fife M: Figures.
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powerdragonae
powerdragonae: I must say, I'm glad that the games were back on. I was scared that EbilCorp actually succeeded on taking you guys down.
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The Moglin Master
The Moglin Master: Yes, the server's scream would be heard due to its connection with the network.
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The Moglin Master
The Moglin Master: "a novels worth of text explaining our network infrastructure, firewalls, port forwarding, and content management system"
Brendan
Brendan: nooooooooooooooooooo... i like the extension make up... but i planned when my membership was going to end... i made it end on February 29th... there goes math wasted
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Brendan
Brendan: 28th*
kabimarta1
kabimarta1: Poor servers... I'm glad everything turned up alright in the end.
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