Design Notes

Update Your Flash Player Version

Posted by on 30 comments

Don't miss this weekend's new releases!

Adobe released a super-important update to Flash Player updated last week. Make sure you update yours to thelatest version from the official Adobe website.

We've had reports of older versions of Flash player triggering errors in certain browsers depending on the browser, Flash Player version, antivirus program (like AVG), and browser plugin.

aqw_latestflash.jpg

If you see blackscreens or warning messages when you go to log in at the aq.com/play-now page, update your Flash Player version!

Help Us Check Our Site

We want to make sure all our pages are working properly. We need help checking our log in screen and upgrade pages across all browsers and FP version combinations.

To help check our login page, follow these steps:

  1. Go to this URL: http://www.aq.com/play-now/
  2. Check to see if you see the login screen 
  3. If you see a black screen or get a warning message, please post your browser and Flash Player version in the comments section below (and screenshots if you have them)

To help check our upgrade page, follow these steps:

  1. Go to this URL: https://www.aq.com/order-now/direct/
  2. Click on any "Buy Now" button
  3. Click "no" to the bonus offer
  4. See if the payment window appears properly.
  5. If you see any errors or get a warning message, please post your browser and Flash Player version in the comments section below (and screenshots if you have them)

Note: you do NOT need to make a purchase for this test. We just need to know if the window appears and will let you enter text. If you

Sorry Comments are now closed for this post.
Fempyro
Fempyro: Chrome Version: 31.0.1650.59 m
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Fempyro
Fempyro: Flash player version: Versjon: 11.9.900.152 shockwave: 11.9 r900
Gjappy
Gjappy: You need to update your Flash Player to version 16.
Vince
Vince: http://prntscr.com/64ryvm
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Vince
Vince: http://prntscr.com/64ryvm I've already upgraded my adobe flash player but it is still like this
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Gjappy
Gjappy: What browser are you using?
Ishturi
Ishturi: Google Chrome, Windows 7, Flash Version 16.0.0.305
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Ishturi
Ishturi: This is for the Play Now screen, and according to Adobe that version IS the latest for Chrome on Windows.
Gjappy
Gjappy: That is true, yours should work fine!
blackterminator101
blackterminator101: I already update flash player with a new version, but when i'm trying to refresh it the result it still same. I don't know why, can you fix it guys.. thanks
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Gjappy
Gjappy: Which browser are you using?
Maijan26
Maijan26: Login Page: I get a warning message when I go to the login screen. It will not let me type at all. My browser is chrome and my version of flash is 14,0,0,125.
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Gjappy
Gjappy: You need to upgrade your Flash Player to version 16
restless
restless: Browser mozilla fire fox, flash - 16.0.0.105. OS-windows 7.
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Gjappy
Gjappy: Yours should work fine!
Evergreen321
Evergreen321: Aqworlds Admins., I've downloaded the flash player it's version is 16 point something but I can't play the game.
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Gjappy
Gjappy: Which browser are you using?
Evergreen321
Evergreen321: Pls Reply anyone of the Admins... Beleen, Artix, Alina, Cysero, Sora to Hoshi, ect.
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YamiKakyuu
YamiKakyuu: Worked fine all yesterday, today I get this http://prntscr.com/6538li
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YamiKakyuu
YamiKakyuu: Broswer is the latest version of Firefox and according to adobe my flash is the latest version too...
Gjappy
Gjappy: Might be that another add is blocking you, or it has to do with latency.
Alex909222
Alex909222: I tried updating my flash, did it, went to AQ.com/play-now/ and it still said I need to update it, when I try play it, it stays at Loading 100%.
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Alex909222
Alex909222: Also, I tried again and still does not work.
Alex909222
Alex909222: I am using Chrome for my AQ
Gjappy
Gjappy: Hey there, please visit this Help Page: http://www.aq.com/help/aw-technical-work.asp and install the Flash Plugin with the link provided on that page.
Alex909222
Alex909222: I tried again but still doesn't work, even at the site.
Alex909222
Alex909222: When I try play, it keeps loading, as I said: http://prntscr.com/66kshq
Gjappy
Gjappy: I think this issue should be resolved if you use another browser then Chrome.
Alex909222
Alex909222: It finally works.